A few HELPFUL Resources
Crisis Options - Mental Health Emergency - Canada
If your safety is at risk, call 9-1-1 right away.
SUICIDE CRISIS HELPLINE 9-8-8 24/7/365
If you are in a crisis or need to speak to a mental health professional on an urgent basis,
please call or SMS: 9-8-8.
For more information: https://988.ca. In addition to talking with you in the moment, effort will be made to connect you to local resources.
Additional OPTIONS
HELPLINE 24/7 -- Ontario
ConnexOntario | www.connexontario.ca | Toll-free Phone: 1-866-531-2600 | Webchat or Email or Text 247247 to speak with a System Navigation Specialist
MOBILE TEAM CRISIS HELP for ADULTS (16+) TORONTO - TCCS Pilot Areas map for service areas & hours
Toronto Community Crisis Service | https://toronto.cmha.ca › programs-services | Phone: 211 OR 911
HELPLINE 24/7/365 -- Greater Toronto
Distress Centres of Greater Toronto | www.dcogt.com/408-help-line | Phone: 416-408-4357 | TEXT 45645 Available Daily 4pm-12 midnight ET | English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu.
Covid Resources
WORLD HEALTH ORGANIZATION
https://www.who.int/
PUBLIC HEALTH AGENCY OF CANADA
https://www.canada.ca/en/public-health.html
WELLNESS TOGETHER CANADA
https://ca.portal.gs/
PUBLIC HEALTH ONTARIO
https://www.publichealthontario.ca/
TORONTO RESPONSE - COVID-19
https://www.toronto.ca/home/covid-19/
Other Resources
Please note that, where multiple options exist, downtown Toronto resources are listed below.
FIRST NATIONS and INUIT HOPE FOR WELLNESS HELP LINE 24/7
https://www.hopeforwellness.ca/ | 1-855-242-3310 | Webchat
TRANS LIFELINE HOTLINE 24/7
https://www.translifeline.org/ | 1-877-330-6366
KIDS HELP PHONE 24/7 (up to age 30)
www.kidshelpphone.ca | 1-800-668-6868 | Text #686868 (#CONNECT) | Live Chat Available 7 pm to midnight ET
RAPE/SEXUAL ASSAULT CRISIS HELPLINE 24/7
Toronto Rape Crisis Centre/Multicultural Women Against Rape | | 416-597-8808 | https://trccmwar.ca/ | Email: [email protected] | Support for Black survivors of sexual and gendered violence: Email: [email protected]
ASSAULTED WOMEN’S HELPLINE 24/7 (200 languages)
www.awhl.org | 1-866-863-0511 | TTY: 1-866-863-7868 | Text #7233 (#SAFE–Rogers, Fido, Bell, Telus cellphones)
FEMMES VICTIMES DE VIOLENCE HELPLINE 24/7 (toujours à l’écoute - Français)
www.femaide.ca | 1-877-336-2433
HELPLINE (Students at Ontario’s publicly-funded colleges & universities) 24/7
Good2Talk--www.good2talk.ca |
In Ontario — Phone: 1-866-925-5454 | Text #GOOD2TALKON to 686868
In Nova Scotia — Phone: 1-833-292-3698 | Text #GOOD2TALKNS to 686868
CHILD ABUSE HOTLINE 24/7
Children's Aid Society of Toronto: http://torontocas.ca/ | 416-924-4646
REPORTING NEGLECT OR ABUSE - ADULTS WITH DEVELOPMENTAL DISABILITY 24/7
ReportOn | https://www.mcss.gov.on.ca/en/mcss/programs/developmental/reportON/ | Email: [email protected] | 1-800-575-2222
REPORTING ELDER ABUSE
Elder Abuse Prevention Ontario | http://www.eapon.ca/ | 1-866-299-1011
MENTAL HEALTH SERVICE INFORMATION 24/7
CAMH | www.camh.ca | 416-535-8501 | 1 800 463-2338
AMBULANCE PARAMEDIC EMERGENCY MEDICAL SERVICES UNIT
Non-emergency 416-392-2000 | Email [email protected]. | Emergency 9-1-1 (Be aware that police may attend.)
TEXT AND CHAT SERVICE -- Youth
Youthspace.ca (NEED2 Suicide Prevention, Education & Support) | Youth Chat/Text (6pm-midnight PST): 778-783-0177 | E-counselling via email: https://www.youthspace.ca/youthspace-resources/ecounselling/ (responses within 5 days)
TEXT AND CHAT SERVICE -- Distress and Crisis Ontario
ONTX Ontario Online & Text Crisis Service | Crisis Text: “SUPPORT” to 258258 | Crisis Chat (2pm-2am ET): www.dcontario.org/ontx.html
WAGNER GREEN YMCA (formerly known as VANAULEY STREET YMCA CENTRE FOR YOUTH EXPERIENCING HOMELESSNESS)
https://ymcagta.org/about-us/our-new-ys/vanauley-street-ymca | 416-504-9700
HOMELESS HELP
https://www.toronto.ca/community-people/housing-shelter/homeless-help/ | Call 311 for advice
YOUNG ADULT MENTAL HEALTH
Stella's Place | https://stellasplace.ca/ | 416-461-2345 | BeanBagChat (download app) - Sun - Thur 4 pm - 9 pm
CHILDREN’S SERVICES - CITY OF TORONTO
https://www.toronto.ca/community-people/children-parenting/ | Email [email protected] | 311 or Subsidy information 416-338-8888 press 2
LGBTTQQ2SI SUPPORT
LGBT youthline | www.youthline.ca | 647-694-4275 | Text #647-694-4275 | Webchat 4 pm - 9:30 pm EST
And
The 519 | https://www.the519.org/ | Email: [email protected] | Front desk: 416-392-6874
SEXUAL HEALTH / HIV-AIDS TESTING
www.sexualhealthontario.ca | 1-800-668-2437
And
TORONTO PUBLIC HEALTH (check website for schedule)
www.sexualhealthontario.ca/en/chat | E-chat live by email: [email protected] | 416-338-7600
Hassle Free Clinic https://www.toronto.ca/community-people/health-wellness-care/health-clinics/sexual-health-clinics/ | 416-922-0566
SUBSTANCE ABUSE OR GAMBLING - ConnexOntario
www.connexontario.ca | Toll Free 1-866-531-2600 | Webchat | Email
NEWCOMER SERVICES
Orientation to Ontario | https://settlement.org/o2o/ | 1-885-626-0002
SENIORS HELP LINE (Toronto)
https://torontoseniorshelpline.ca/ | 416-217-2077 | Toll-free: 1-877-621-2077 (Mondays - Fridays 9am - 8 pm, Saturdays, Sundays and most holidays (statutory): 10 am - 6 pm.
INDIGENOUS HEALTH AND WELLNESS PROGRAM
Parkdale Queen West Community Health Centre - Niiwin Wendaanimak (Four Winds) | Queen West Site
https://pqwchc.org/programs-services/niiwin-wendaanimak-four-winds/detail-on-niiwin-wendaanimak-four-winds-indigenous-health-and-wellness-program/ | 416‑703‑8482 ext 2426. Hours of Operation (Parkdale): Check website for schedule
VICTIM SUPPORT LINE - Toronto 24/7
http://www.attorneygeneral.jus.gov.on.ca/english/ovss/ | 416-314-2447 | Toll-free: 1-888-579-2888
TRANSITIONAL HOUSING, COMMUNITY, COURT AND OUTREACH PROGRAMS
For Women: Elizabeth Fry Toronto | https://efrytoronto.org/ | 416-924-3708 | Toll-free: 1-855-924-3708
For Men: John Howard Society (Pardon Program for men/women) | https://johnhoward.on.ca/toronto/ | 416-925-4386 |
ALCOHOLICS ANONYMOUS -- Toronto
www.aatoronto.org | [email protected] | 416-487-5591 | TTY 416-928-2521
THERAPY EXPLOITATION LINK LINE
www.therapyabuse.org | [email protected]
MEDICAL CLINIC / GENERAL PRACTITIONER
https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner
TELEHEALTH ONTARIO: Toll Free 1-866-797-0000
COLLEGE OF REGISTERED PSYCHOTHERAPISTS OF ONTARIO
www.crpo.ca | [email protected] | 416-479-4330 | Toll-free 1-844-712-1364
Other: www.211.ca
Other: www.eMentalHealth.ca
Please note: This is information is provided as a starting point for finding resources or as an example of resources which may exist for specific communities or within specific areas/regions. Every effort has been made to ensure the accuracy of this information at the time of posting but information may be changed by service providers at any time. Where possible, check with sources.
Last edited: December 24, 2023
If your safety is at risk, call 9-1-1 right away.
SUICIDE CRISIS HELPLINE 9-8-8 24/7/365
If you are in a crisis or need to speak to a mental health professional on an urgent basis,
please call or SMS: 9-8-8.
For more information: https://988.ca. In addition to talking with you in the moment, effort will be made to connect you to local resources.
Additional OPTIONS
HELPLINE 24/7 -- Ontario
ConnexOntario | www.connexontario.ca | Toll-free Phone: 1-866-531-2600 | Webchat or Email or Text 247247 to speak with a System Navigation Specialist
MOBILE TEAM CRISIS HELP for ADULTS (16+) TORONTO - TCCS Pilot Areas map for service areas & hours
Toronto Community Crisis Service | https://toronto.cmha.ca › programs-services | Phone: 211 OR 911
HELPLINE 24/7/365 -- Greater Toronto
Distress Centres of Greater Toronto | www.dcogt.com/408-help-line | Phone: 416-408-4357 | TEXT 45645 Available Daily 4pm-12 midnight ET | English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu.
Covid Resources
WORLD HEALTH ORGANIZATION
https://www.who.int/
PUBLIC HEALTH AGENCY OF CANADA
https://www.canada.ca/en/public-health.html
WELLNESS TOGETHER CANADA
https://ca.portal.gs/
PUBLIC HEALTH ONTARIO
https://www.publichealthontario.ca/
TORONTO RESPONSE - COVID-19
https://www.toronto.ca/home/covid-19/
Other Resources
Please note that, where multiple options exist, downtown Toronto resources are listed below.
FIRST NATIONS and INUIT HOPE FOR WELLNESS HELP LINE 24/7
https://www.hopeforwellness.ca/ | 1-855-242-3310 | Webchat
TRANS LIFELINE HOTLINE 24/7
https://www.translifeline.org/ | 1-877-330-6366
KIDS HELP PHONE 24/7 (up to age 30)
www.kidshelpphone.ca | 1-800-668-6868 | Text #686868 (#CONNECT) | Live Chat Available 7 pm to midnight ET
RAPE/SEXUAL ASSAULT CRISIS HELPLINE 24/7
Toronto Rape Crisis Centre/Multicultural Women Against Rape | | 416-597-8808 | https://trccmwar.ca/ | Email: [email protected] | Support for Black survivors of sexual and gendered violence: Email: [email protected]
ASSAULTED WOMEN’S HELPLINE 24/7 (200 languages)
www.awhl.org | 1-866-863-0511 | TTY: 1-866-863-7868 | Text #7233 (#SAFE–Rogers, Fido, Bell, Telus cellphones)
FEMMES VICTIMES DE VIOLENCE HELPLINE 24/7 (toujours à l’écoute - Français)
www.femaide.ca | 1-877-336-2433
HELPLINE (Students at Ontario’s publicly-funded colleges & universities) 24/7
Good2Talk--www.good2talk.ca |
In Ontario — Phone: 1-866-925-5454 | Text #GOOD2TALKON to 686868
In Nova Scotia — Phone: 1-833-292-3698 | Text #GOOD2TALKNS to 686868
CHILD ABUSE HOTLINE 24/7
Children's Aid Society of Toronto: http://torontocas.ca/ | 416-924-4646
REPORTING NEGLECT OR ABUSE - ADULTS WITH DEVELOPMENTAL DISABILITY 24/7
ReportOn | https://www.mcss.gov.on.ca/en/mcss/programs/developmental/reportON/ | Email: [email protected] | 1-800-575-2222
REPORTING ELDER ABUSE
Elder Abuse Prevention Ontario | http://www.eapon.ca/ | 1-866-299-1011
MENTAL HEALTH SERVICE INFORMATION 24/7
CAMH | www.camh.ca | 416-535-8501 | 1 800 463-2338
AMBULANCE PARAMEDIC EMERGENCY MEDICAL SERVICES UNIT
Non-emergency 416-392-2000 | Email [email protected]. | Emergency 9-1-1 (Be aware that police may attend.)
TEXT AND CHAT SERVICE -- Youth
Youthspace.ca (NEED2 Suicide Prevention, Education & Support) | Youth Chat/Text (6pm-midnight PST): 778-783-0177 | E-counselling via email: https://www.youthspace.ca/youthspace-resources/ecounselling/ (responses within 5 days)
TEXT AND CHAT SERVICE -- Distress and Crisis Ontario
ONTX Ontario Online & Text Crisis Service | Crisis Text: “SUPPORT” to 258258 | Crisis Chat (2pm-2am ET): www.dcontario.org/ontx.html
WAGNER GREEN YMCA (formerly known as VANAULEY STREET YMCA CENTRE FOR YOUTH EXPERIENCING HOMELESSNESS)
https://ymcagta.org/about-us/our-new-ys/vanauley-street-ymca | 416-504-9700
HOMELESS HELP
https://www.toronto.ca/community-people/housing-shelter/homeless-help/ | Call 311 for advice
YOUNG ADULT MENTAL HEALTH
Stella's Place | https://stellasplace.ca/ | 416-461-2345 | BeanBagChat (download app) - Sun - Thur 4 pm - 9 pm
CHILDREN’S SERVICES - CITY OF TORONTO
https://www.toronto.ca/community-people/children-parenting/ | Email [email protected] | 311 or Subsidy information 416-338-8888 press 2
LGBTTQQ2SI SUPPORT
LGBT youthline | www.youthline.ca | 647-694-4275 | Text #647-694-4275 | Webchat 4 pm - 9:30 pm EST
And
The 519 | https://www.the519.org/ | Email: [email protected] | Front desk: 416-392-6874
SEXUAL HEALTH / HIV-AIDS TESTING
www.sexualhealthontario.ca | 1-800-668-2437
And
TORONTO PUBLIC HEALTH (check website for schedule)
www.sexualhealthontario.ca/en/chat | E-chat live by email: [email protected] | 416-338-7600
Hassle Free Clinic https://www.toronto.ca/community-people/health-wellness-care/health-clinics/sexual-health-clinics/ | 416-922-0566
SUBSTANCE ABUSE OR GAMBLING - ConnexOntario
www.connexontario.ca | Toll Free 1-866-531-2600 | Webchat | Email
NEWCOMER SERVICES
Orientation to Ontario | https://settlement.org/o2o/ | 1-885-626-0002
SENIORS HELP LINE (Toronto)
https://torontoseniorshelpline.ca/ | 416-217-2077 | Toll-free: 1-877-621-2077 (Mondays - Fridays 9am - 8 pm, Saturdays, Sundays and most holidays (statutory): 10 am - 6 pm.
INDIGENOUS HEALTH AND WELLNESS PROGRAM
Parkdale Queen West Community Health Centre - Niiwin Wendaanimak (Four Winds) | Queen West Site
https://pqwchc.org/programs-services/niiwin-wendaanimak-four-winds/detail-on-niiwin-wendaanimak-four-winds-indigenous-health-and-wellness-program/ | 416‑703‑8482 ext 2426. Hours of Operation (Parkdale): Check website for schedule
VICTIM SUPPORT LINE - Toronto 24/7
http://www.attorneygeneral.jus.gov.on.ca/english/ovss/ | 416-314-2447 | Toll-free: 1-888-579-2888
TRANSITIONAL HOUSING, COMMUNITY, COURT AND OUTREACH PROGRAMS
For Women: Elizabeth Fry Toronto | https://efrytoronto.org/ | 416-924-3708 | Toll-free: 1-855-924-3708
For Men: John Howard Society (Pardon Program for men/women) | https://johnhoward.on.ca/toronto/ | 416-925-4386 |
ALCOHOLICS ANONYMOUS -- Toronto
www.aatoronto.org | [email protected] | 416-487-5591 | TTY 416-928-2521
THERAPY EXPLOITATION LINK LINE
www.therapyabuse.org | [email protected]
MEDICAL CLINIC / GENERAL PRACTITIONER
https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner
TELEHEALTH ONTARIO: Toll Free 1-866-797-0000
COLLEGE OF REGISTERED PSYCHOTHERAPISTS OF ONTARIO
www.crpo.ca | [email protected] | 416-479-4330 | Toll-free 1-844-712-1364
Other: www.211.ca
Other: www.eMentalHealth.ca
Please note: This is information is provided as a starting point for finding resources or as an example of resources which may exist for specific communities or within specific areas/regions. Every effort has been made to ensure the accuracy of this information at the time of posting but information may be changed by service providers at any time. Where possible, check with sources.
Last edited: December 24, 2023